At 1bet, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have over it. We've written this in plain language because you deserve to understand it without a law degree.
Before you read the full policy, here's what 1bet commits to on every Pakistani player's data — no exceptions, no small print exceptions buried four paragraphs deep.
Your personal information is never sold, rented or traded to advertisers, data brokers or marketing companies. Full stop. This is a non-negotiable principle at 1bet.
Easypaisa, JazzCash and card details are processed through PCI-DSS-compliant encrypted channels. 1bet does not store your payment credentials in plain text on its servers.
You can request a full copy of your data, correct inaccuracies, withdraw marketing consent or request account deletion at any time — just contact 1bet support.
Data is only shared with third parties where legally required (AML/KYC regulations), operationally necessary (game providers, payment processors) or with your explicit consent.
1bet does not hold your data indefinitely. Account data is kept for the period required by applicable AML regulations (typically five years from account closure) then deleted.
If 1bet ever becomes aware of a data breach affecting your account, you will be notified within 72 hours via your registered email and mobile number. No hiding, no delay.
This Privacy Policy is issued by 1bet, the operator of the online gaming and sports betting platform accessible at 1bet-bangla.com (the "Platform"). When we refer to "1bet", "we", "us" or "our" in this document, we mean the entity responsible for operating the Platform and processing the personal data described below.
1bet is committed to respecting and protecting the privacy of every player who registers with or visits our Platform. We process personal data only to the extent necessary to operate the Platform, comply with our legal obligations and provide you with the best possible experience — whether you're placing a cricket bet during a PSL match, playing a live Teen Patti table or making a withdrawal to your JazzCash wallet.
This Privacy Policy should be read alongside 1bet's Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with 1bet.
1bet collects only the data it genuinely needs to operate the Platform and meet its legal obligations. The categories of personal data we collect are set out below.
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Account creation, KYC verification, age verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Account communication, transaction alerts, support |
| Financial Data | PKR transaction history, deposit/withdrawal records, payment method identifiers | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration, pages visited | Service personalisation, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence, complaint records | Customer service, dispute resolution, quality assurance |
We do not collect sensitive personal data such as biometric data, health information or political opinions unless explicitly required by regulators and with your prior consent.
1bet collects your personal data through the following channels:
1bet does not purchase data lists from third-party data brokers, nor does it scrape social media profiles or other public sources to build profiles on players.
Your data is used only for the purposes described below. We process the minimum data required for each purpose and do not repurpose data without informing you first.
To create and maintain your 1bet account, process deposits and withdrawals in PKR, display your bet history and account balance, and provide access to all platform features including Cricket Betting, Live Casino, Teen Patti, Andar Bahar, Poker and Jackpot Slots.
To comply with anti-money-laundering (AML) regulations, Know Your Customer (KYC) obligations, age verification requirements and any reporting obligations to regulatory authorities. This is a legal necessity and cannot be opted out of by players.
To detect and prevent unauthorised access, account fraud, payment fraud, bonus abuse, multi-accounting and other prohibited activities. Our fraud detection systems analyse technical and behavioural data to identify anomalies in real time.
To monitor account activity for patterns associated with problem gambling, trigger responsible gaming interventions, enforce self-imposed limits and cooling-off periods, and comply with any regulatory obligations relating to player protection.
To respond to your queries, resolve disputes, process complaints and improve our support processes. Support interactions may be recorded for quality assurance purposes.
To send you bonus notifications, promotional offers and platform updates — but only where you have consented to receive marketing communications or where we have a legitimate interest in informing you about changes directly affecting your account.
1bet processes your personal data on the following legal bases:
1bet does not sell, rent or trade your personal data to any third party for commercial purposes. Data is shared only in the following limited circumstances:
All third parties with whom 1bet shares data are contractually bound to process it only for the stated purpose, maintain appropriate security standards and not share it further without 1bet's written approval.
The security of your financial data is treated with the highest priority at 1bet. Here is exactly how your PKR payment information is handled:
1bet will never ask for your Easypaisa PIN, JazzCash wallet password, bank internet banking credentials or card CVV via email, live chat or phone. If you receive such a request purportedly from 1bet, it is a scam — contact our support team immediately.
1bet uses cookies and similar tracking technologies to operate the Platform effectively. Here's what each type does:
These are required for the Platform to function. They maintain your login session, remember your language preference and process your bets. You cannot opt out of essential cookies without disabling core Platform features.
These help us understand how players use the Platform — which pages are most visited, where errors occur and how quickly pages load. The data is aggregated and anonymised. These cookies help 1bet improve the platform experience for Pakistani players.
These remember your personal preferences such as table limits, game view settings and notification preferences. Disabling them means you'll need to reset your preferences each session.
1bet uses aggregated analytics tools to understand traffic patterns and player behaviour at a population level. Individual-level browsing data is not shared with advertising networks.
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some Platform features but will not affect your ability to bet, deposit or withdraw.
1bet maintains a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure:
While 1bet takes every reasonable precaution, no internet-based system can be guaranteed 100% secure. You play a role too — use a strong unique password, enable 2FA and do not share your login credentials with anyone.
1bet retains your personal data only for as long as necessary for the purposes described in this policy and to comply with applicable legal obligations. The key retention periods are:
After the applicable retention period, data is securely and permanently deleted. Data subject to an active legal hold (e.g., court order or regulatory investigation) is retained until the hold is lifted.
You have the following rights regarding the personal data 1bet holds about you. To exercise any of these rights, contact 1bet support with your account reference and request details. 1bet will respond within 30 days.
To exercise any right, email support@1bet-bangla.com with subject line "Data Rights Request" and your registered account details.
The 1bet Platform is strictly for individuals aged 18 and above. 1bet does not knowingly collect personal data from anyone under the age of 18. If 1bet becomes aware that a minor has registered an account or provided personal data, that account will be immediately closed, all data deleted and the matter referred to the relevant authority if required.
If you are a parent or guardian and believe your child has created a 1bet account, please contact support immediately at support@1bet-bangla.com. We will investigate and act within 24 hours.
If you are under 18, do not register or attempt to use the 1bet platform. Age verification is conducted on all new accounts and 1bet cooperates fully with authorities in underage gambling cases.
1bet may send you promotional communications about bonuses, new features and special offers — but only where you have explicitly consented during registration or subsequently opted in to receive them.
You can withdraw your marketing consent at any time by:
Withdrawing marketing consent does not affect your ability to use the Platform or receive essential account communications (transaction confirmations, security alerts, responsible gaming notifications). These are sent based on contractual necessity, not marketing consent.
1bet does not engage in SMS-based unsolicited marketing. Mobile messages from 1bet will always relate to your account activity, security verification or an offer you have opted in to receive.
1bet may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices or the services we offer. When material changes are made, we will:
Your continued use of the 1bet Platform after the effective date of any updated policy constitutes your acceptance of the revised terms. The current version of this policy always supersedes all previous versions.
For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact the 1bet support team. All data-related enquiries are handled by our dedicated privacy team and responded to within 30 days.
For responsible gaming concerns specifically, please visit the Responsible Gaming page where self-management tools are available immediately. For general platform queries, the FAQ page covers the most common questions about accounts, payments and promotions.
This Privacy Policy was last reviewed in January 2025. The most current version will always appear on this page. Thank you for trusting 1bet with your information — we do not take that trust lightly.
Register in two minutes, deposit from Rs 200 via Easypaisa or JazzCash, and enjoy Pakistan's most trusted online gaming platform knowing your data is handled with genuine care.
18+ only. Gamble responsibly. Responsible Gaming | T&Cs Apply